Empty wheelchair parked in hospital

Government Teams With Scope For Disabled Passenger Charter

The government has announced a new charter for disabled public transport passengers, in a Collaboration with charity Scope, that aims to bring improved journeys for disabled people and give them the confidence to travel, whilst making journeys easier.

According to a GOV.UK press release, the new Disabled Persons Passenger Charter for bus, coach, taxi, private hire vehicle and rail charter will provide a straightforward explanation of disabled peoples rights providing them with easier travel and bringing confidence to use the public transport network.

The charter will gather information for disabled passengers ravelling throughout England, and advise passengers how to deal with situations that do not go as expected.

The National Disability Strategy, which was launched by the government last year, revealed a host of initiatives that set out to provide improvements for disabled passengers, such as an accessibility audit for all railway stations, clearer audible and visual announcements, and the introduction of legislation for taxis and private hire vehicles in Parliament.

Accessibility Minister Wendy Morton said: “I am delighted that we will be partnering with Scope to develop a charter for disabled passengers that will help boost confidence across our road and rail network.”

Research from Scope, the English and Welsh disability equality charity, suggests that disabled passengers who travel frequently, encounter a wide range of documents that concern their rights, and it can often be unclear.

Following feedback, the charter will collate this information and focus it into one, coherent and easy-to-use format, and once complete, the Disabled Persons Passenger Charter is complete will be published online for an all-inclusive resource for passenger rights and complaints procedures.

If you’re looking to improve accessibility for family and household members with disabilities or mobility issues, then accessible bathroom modifications can make a massive boost to their quality of life.


If you are interested in finding out more information call us on 01491 411041 or visit our website.

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